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GENCOM WIRELESS SOLUTIONS
We specialise in designing two-way radio & communication solutions that maximise your business’ efficiency, safety and productivity. Gencom is an Australian leader in tailored two-way communication services.
Gencom has been designing, supplying, installing, servicing & managing wireless communications for many of NSW’s largest businesses since 1982. In the modern world, companies must always stay on to their employee’s whereabouts. Communication is fundamental to meeting stricter WHS standards and employer expectations. In a competitive and demanding market, connectivity is vital to ensure your business maximises productivity at the lowest cost. We’re making your work simple! We are well-positioned and resourced to be a major supplier of all things radio across Australia. For example; Our clients come to us with a problem, and we provide the best technology, service, support and coverage for their needs. Tailored communication systems designed to make your work more efficient, safe, productive and collaborative.
Our two-way communication tools are purpose-built for you so that you can do your best work!
OUR TWO-WAY COMMUNICATION SERVICES
COMMUNICATION SOLUTIONS
We are passionate about bringing unrivalled two-way digital radio solutions to our clients. Our communication systems include digital radios, APCO P25 digital radio, Tetra Radio, push-to-talk over cellular radio, MOTOTRBO DMR, NXDN & IDAS. We can roll out fully integrated and managed systems or provide you with just the hardware.
Other communication solutions include; subscriber networks, paging systems, wireless networking, software applications, wireless emergency alarms and more. They enhance productivity, increase site safety, streamline business operations and save money.
INSTALLATION, REPAIR & SERVICE
Any sophisticated two-way communication system requires ongoing maintenance to ensure it continues to deliver maximum benefits to your operation.
We have three workshops in Sydney, Newcastle and the Hunter Valley for quick onsite response time. We can install all your communication system equipment, repair any faults and keep it updated and running smoothly.
PRODUCTS & ACCESSORIES
From a simple UHF radio to a complex area-wide network, our expansive range of communication products ensures we have the right product fit for you. Our products cover Mobile Radios, Portable Radios, Radio Accessories, Repeaters & Boosters, Paging Hardware, Nursecall Alarms and Wireless Evacuation Alarms, to name a few.
We carry the world’s leading brands like Motorola, ICOM, Sepura, GME, Tait, Hytera, Tooo Air, Kenwood, DAMM, Uniden, Apollo, Bury & many more. No matter what your application Gencom has a solution to fit your budget.
Local Support Backed By National Expertise
As the premier provider of two-way radio solutions in NSW, Gencom supports many local dealers and businesses throughout inner-city and rural NSW and national organisations serving Australia-wide.
With some exceptions, our focus is on providing two-way radio communication solutions and services to a wide range of industries, including; Hospitality, Manufacturing, Defence, Mining, Oil and Gas, Public Safety, Emergency Response, Retail, Transport and Logistics, Utilities and more throughout NSW. We are proud of our history in the Newcastle and Hunter region and our recognition nationally for our growth, capabilities, performance and customer satisfaction. Adding a Sydney and Singleton office and our mobile workshops have allowed us to tackle the most extensive, complex radio system requirements for our clients across NSW.
WHAT WE CAN DO FOR YOU
Our two-way radio systems give you the network, device, and security tools you need to get more out of your business, site or project.
We don’t specialise in out-of-the-box solutions. Our two-way communication tools are purpose-built for you so that you can do your best work!
We’re well-positioned and resourced to be a major supplier of all things radio across Australia. Our clients come to us with a problem, and we provide the best technology, service, support and coverage for their needs.
TWO-WAY RADIO SYSTEMS
Gencom’s core capability is two-way radio systems. These systems vary from simple analogue single-frequency systems to sophisticated, mission-critical, multi-site digital solutions tailored to your business needs and budget.
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PAGERS AND PAGING SYSTEMS
Our paging systems ensure you instantly stay connected where and when it counts. We have pagers for safety, onsite security, and sophisticated paging technologies to keep your busy hospital or hotel running smoothly from the front of the house to the back.
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SYSTEM REPAIRS
Our technicians are available 24/7 for emergency repairs and preventative maintenance, giving you peace of mind that you’ll get the most out of your two-way radio system.
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MANAGED SERVICES
At Gencom, we ensure you have communications when needed without downtime or large capital outlay. Our service level agreements also encompass 24/7 monitoring of your system, preventative maintenance, planned maintenance, remote access and onsite support.
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PORTABLE RADIOS
We have a huge range of portable radios, including NXDN, P25, TETRA, Air Band, Analogue, DMR MotoTRBO, PTT Over Cellular, Marine and UHF CB. We supply the best brands in the market and are a Motorola Platinum partner.
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SUBSCRIBER NETWORKS
Our flagship network is Orion – the country’s largest subscriber network based on Motorola’s MOTOTRBO Connect Plus and Capacity Max technology. Orion is a wide area trunked digital network and a national solution providing radio coverage in all major capital cities of Australia and many regional areas.
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MOBILE RADIOS
We stock a huge range of Mobile Radios for various applications, from large-scale fleets in the mining sector to 4x4 enthusiasts. We are Platinum partners for Motorola Solutions. We also supply Sepura, Damm, Kenwood, Tait, Hytera, GME, Icom and many other quality radio communication products.
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WIRELESS FIRE & EMERGENCY ALARMS
We are proud to introduce the WES wireless fire and emergency alarm system to Australia and New Zealand as the exclusive regional distributor. WES delivers a complete solution that meets and exceeds H&S requirements for the Australian construction industry.
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INFRASTRUCTURE
Tailored infrastructure configurations to suit you for mobile or fixed applications, from trailers with integral solar power supplies and batteries to fixed plinths, skids and communications shelters. We can also help with antenna masts, whether a mechanical, pneumatic or fixed telegraph pole, guyed mast or freestanding tower.
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PUSH TO TALK OVER CELLULAR
Handheld and vehicle mobile communication devices that look and act like a two-way radio but are, in fact, a cellular endpoint. This technology is referred to as push-to-talk over cellular or POC/PTTOC, and it is revolutionising the way you do your best work.
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ACCESSORIES
We carry an extensive range of OEM and aftermarket accessories to suit all major manufacturers. We supply the full range of CRS accessories for most brands, Logic Energy, Pacific Wireless, and many more.
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SOFTWARE APPLICATIONS
Are you configuring large fleets of radios? Need to track users or monitor fatigue and alarms? We work with our clients to find the right digital tools for your operation. Some of our more popular software applications include TRBOnet and Orion’s WAVE.
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Supplying The Best Tech Available
Gencom is a genuinely independent supplier offering best in class technology solutions from the world’s leading manufacturers.
Providing the best technologies and two-way communication solutions to our clients is at the heart of what we do. Working with the right brands is the key to our success; this ensures we offer high-quality products priced for everyday use. rose-toy.co Every brand we work with undergoes a strict quality assurance check so we can ensure you’re getting the best product for your needs. We are Platinum partners for Motorola Solutions. We also supply Sepura, DAMM, Kenwood, Tait, ToooAir, Hytera, GME, Icom and many other quality radio communication products and offer sales and service on most other brands.
Our experienced technicians, innovators and support staff are here to streamline your workplace, support safety onsite and ensure you get the most out of your resources.
The breadth of experience, knowledge and innovation allows us to cater to diverse industries, including but not limited to mining, transport, commercial, government, industrial, health and logistics markets.
Get in touch to see how we can help you.
This is what our customers are saying
Wouldn't waste my time going any where else, great prices and a wealth of knowledge and if your like me and rough on your radio gear repairs are no problem at all
What can I say, Adrian from Gencom, Thankyou.
I am blown away after calling 16 other places regarding a two way headset for motorbike helmets, Adrian went above and beyond researching and calling me back.
Thankyou again.. 100% recommended
Great service and everything works as was described to me and at a great price
Good staff, helpful and friendly service
We have clients all across metropolitan and regional NSW.
We have three locations, Newcastle (Head Office), Singleton and Sydney.
Newcastle – 180 Hannell St, Wickham NSW 2293
Singleton – 15 Enterprise Cres, Singleton NSW 2330
Sydney – 1/42 Canterbury Rd, Bankstown, NSW 2200
Our offices are manned Mon – Fri 8am to 5pm.
We have 24/7 dispatch available for field service to keep your business running smoothly with no downtime.
We have an extensive range of radios to suit most applications. We carry standard Mobile Radios; DMR – MOTOTRBO, P25, Tetra, Air Band, NXDN/IDAS, Analogue, UHF CB, PTT Over Cellular.
While Gencom is an Australian leader in tailored two-way communication services, our capabilities extend further than two-way radios. We have a wide range of communication solutions and services such as; Subscriber Networks, Pagers and Paging Systems, Wireless Fire & Emergency Alarms designed for the construction sector, mobile or fixed infrastructure (trailers with integral solar power supplies and batteries to fixed plinths, skids and communications shelters) software, radio rentals and more.
We sure do. Whether you require a few portable radios for a one-day event, a range of portable radios for a month-long operation or to boost a mining project, or need to get radios quickly into the hands of volunteers or staff responding to an emergency, Gencom has you covered.
Our fleet of rental equipment covers mobile radios, hand-held portables, control stations, remote microphones, battery chargers and conditioners, carry accessories and anything related to your two-way communication needs.
We will design a tailored communication system to make work more efficient, safe, productive and collaborative across the Health, Mining, Security, Transport & Logistics, Aviation & Shipping, CB & Marine, Construction and Emergency Services sectors.
We are not limited to any industry. If your business needs a tailored two-way communication solution, we can help you!
We sure are! If you need a two-way radio for your 4WD, boat, truck, or even if you’re a small contractor, we can sort you out with the right communication equipment.
You can shop online. However, we always recommend getting in touch with us first to match the right tech for your individual needs.